With a few simple steps, you can help protect your Umpqua Bank accounts and personal information from fraudulent emails and web sites:
If you receive a deceptive e-mail, such as a message phishing for your information forward it to the entity wrongfully being impersonated. For Umpqua "Bank-related" phishing email, forward it (as an attachment) to reportphishing@Umpquabank.com and contact us immediately at 1-866-486-7782.
If you encounter a fake website, or pop-up window, or if you responded to one of these with personal information, please call immediately at 1-866-486-7782.
While we can’t maintain your computer systems, here are some tips you can take to help you protect your computer and your personal information when you are online. If in doubt, contact a local computer security professional for assistance.