May 05, 2020 | Money Matters

Are you getting the most out of Umpqua Go-To?

Many of us are staying home during this current phase of the COVID-19 crisis, but it’s easy for you to stay connected with us through the Umpqua Go-To app. You may already use it to check your balance, but there are so many ways to get the most out of the app. Our bankers can help you with almost anything you would ask an associate in a store. They can also pull in experts on anything from mortgages to small business loans. Read on for tips on how to get the most from the app.


Step-by-step help

If you’re not an expert on virtual banking, don’t worry. Lots of folks are in the same boat, and our bankers will help get you up to speed. We can walk you through the process to set up online banking, help you with mobile deposits, and troubleshoot any issues that come up. Even if you just want to chat, we’re here.

Image of the Go-To app on a phone


Relevant advice

In this current crisis, many of our customers are dealing with income loss, whether from losing their jobs or having to close their businesses. Your Go-To banker can help you figure out what to do if this happens, with budget strategies for living off your savings and options for financial assistance with your mortgage if you need it. We can also help you navigate aid programs, which we know can be quite confusing.


Managing accounts

Your Go-To can definitely help with day-to-day account maintenance. Just chat them for assistance with things like resetting your password, adding signers, debit card increases, or fraud reports. You can open a new account, loan or line of credit. And if you just want to know your balance or see when a check will clear, we’re on it.

Ready to bank with Umpqua Go-To? Just let your personal banker know how they can help and you’re on your way. Get started today.

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