Alert: We’ve received reports of a phishing attempt targeting Umpqua Bank customers. Please do not click any links in suspicious emails or enter personal information on unusual login pages. Learn more
Open an Embark Checking account today and get rewarded.
Coronavirus and Protecting Your Financial Health
How Umpqua’s digital tools can keep you safe.
The Coronavirus has reached our shores and we all have a million questions. How many times a day should I wash my hands? Do I need to change my daily routine? Is it safe to travel?
If you’re like most of us and you’re taking some precautions like staying home if you’re sick and avoiding crowded places, we have some good news. We make it easy to manage your finances from anywhere. In fact, our app, Umpqua Go-To, brings your banker (a live, human banker) right to you, so you can handle your banking from home.
At Umpqua Bank, our highest priority is ensuring the health and safety of our associates and our customers. We want you to know that we’re taking every necessary precaution to keep everyone who walks into our stores safe. Our ultimate goal is to ensure the safety and well-being of everyone and to continue to serve your financial needs without interruption.
As we collectively work to contain the spread of the virus, there are a number of ways we can help each other stay safe. From common sense health tips to financial tools that don’t require you to leave the comfort of your own home, here are a few suggestions to keep in mind in the weeks and months ahead.
Common Sense Health Prevention
Oregon Health & Science University recently sent a note reminding us that “the virus is most likely spread like other respiratory viruses, so the care that you would normally take to avoid catching the flu is a good place to start for preventing the spread of COVID-19.”
According to the Centers for Disease Control and Prevention (CDC), there are a number of ways to prevent the spread of COVID-19. These include:
- Avoiding close contact with people who are sick.
- Avoiding touching your eyes, nose and mouth.
- Staying home when you are sick.
- Covering your mouth or sneeze with a tissue then immediately throw your tissue in the trash.
- Washing your hands with soap and water for at least 20 seconds, especially after going to the bathroom.
It's also a good idea to review the CDC’s complete list of preventative actions.
Protecting Your Financial Health
The great thing about banking in the digital age is you can easily manage your finances - from any device - right from the comfort of your own home. From mobile banking to our new Go-To app, here are a few of the digital services you can leverage to ensure your financial life is safe and sound.
Umpqua Go-To brings the bank right to you through our app. It lets you chat with a real, live financial expert who can handle your banking needs. Question about your loan? Need to order checks? Lost your debit card? Whenever something comes up, just message your banker and get assistance. No chat bots. Just real help, from a real person, when you need it. Download the Umpqua Go-To app.
Use the Umpqua Bank Mobile Banking app to access all the benefits of online banking through your mobile device. Whether you need to check a balance, pay a bill, stop a payment, or deposit a check, the app makes it easy to tap, snap and go. Download the Umpqua Bank Mobile Banking app today.
View all of your accounts and manage your finances in a convenient and secure way through Umpqua online banking. Its’s easy to check balances, transfer money or pay bills. Sign up at SelfEnrollment.UmpquaBank.com.
Umpqua Pay is a secure mobile payments app that can help you enjoy more control, more convenience and more confidence when using your Umpqua Bank Debit Card. Make your Umpqua Bank Visa Debit Card work smarter in one easy-to-use app - so life’s a little easier
Securing Our Future
We urge you to take common sense precautions with your personal and financial health and use the tools we have to stay safe. As always, if you have any questions or concerns, please do not hesitate to call us at (866) 486-7782 Monday through Friday, 8am – 6pm and Saturday and Sunday, 8am to 5pm.
Three Tips to Help Secure Your Online Banking ExperienceThree Tips to Help Secure Your Online Banking Experience in Honor of Safer Internet Day.February 09, 2021 Money Matters
What You Need to Know About Divorce and Dividing AssetsOctober 21, 2019 Money Matters
10 Ways to Protect Against FraudJanuary 27, 2020 Money Matters
6 Steps to Plan and Save for Your Dream VacationFebruary 12, 2019 Money Matters
More Mobile Banking Means More Mobile Bank FraudMore mobile bank users might mean more mobile bank fraud. Luckily, there are a few key steps you can take to protect your financial information.July 27, 2020 Money Matters
This Christmas, Gift Yourself Savings: Holiday Budget Tips to Start the New Year RightDecember 12, 2018 Money Matters
Are you getting the most out of Umpqua Go-To?Get personalized advice without being in person.May 05, 2020 Money Matters
Money in Motion: Planning for 2019 and BeyondJanuary 01, 2019 Money Matters
Fight Fraud: Know What Your Bank Won’t Ask YouFraudsters are getting better at posing as representatives of banks to trick unsuspecting customers. Here’s how you can help protect yourself.November 10, 2020 Money Matters
Financial life lessons from the Pacific Crest TrailA comfortable retirement is a lot like a months-long hike: the more detailed the planning, the more likely you’ll reach your destination.December 31, 2020 Money Matters
Medical Costs Can Add Up—Use a Health Savings Plan to Get MoreNovember 02, 2018 Career Path
Tax Tips: 5 Last-Minute Ways to Save Money on 2018 TaxesMarch 25, 2019 Business Success
What is Phishing? Know the Signs to Avoid Phishing AttemptsJuly 24, 2018 Money Matters
How to Resist Temptation and Save More in 2019January 30, 2019 Money Matters
Understanding the CARES Act Tax RevisionsThe federal coronavirus economic relief plan includes some significant tax provisions that may affect you. Here’s everything you need to know.April 13, 2020 Business Success
Beware this COVID-19-Themed Social Security ScamApril 03, 2020 Money Matters
Know When to Hold ‘Em, Know When to Fold ‘EmDecember 01, 2020 Business SuccessLoading...
Budgeting for uncertaintyIf the idea of budgeting gives you anxiety, we’re here to help with some simple steps to begin or revisit your budget.July 23, 2020 Money Matters
Internet Fraud: The Other Hidden VirusMarch 25, 2020 Money Matters
Beware Cupid’s Fraudulent Arrow: How to Protect Your Money and Your Identity from E-Romance ScamsBeware Cupid’s Fraudulent Arrow: How to Protect Your Money and Your Identity from E-Romance ScamsFebruary 09, 2021 Money Matters
5 Tips to Save Money on Holiday TravelNovember 09, 2018 Money Matters
Holiday Shopping Online Safety GuideNovember 20, 2018 Money Matters