CARES Act Paycheck Protection Program

As part of recent legislation, additional funding was allocated for the SBA Paycheck Protection Program (PPP). We are now accepting PPP loan applications. Businesses interested in submitting a PPP application should reach out to their local store or banker, or our PPP team at Please note, current Umpqua Bank customers can also access the application directly through their online banking account.

If you intend to submit an application, please review and make note of the following details. Due to high interest in the PPP loan program, we are currently experiencing elevated call and email volumes. Your quickest resource to frequently asked questions, information to complete your application and troubleshooting can be found below.

Guidance for Applicants

You will need ONE of the following tax documents Open/Close icon
  • Form 1120 or 1120-S for 2019 or 2020: Corporation ANNUAL Income Tax Return, or…

  • Form 941 for 2019 or 2020: Employer’s QUARTERLY Federal Tax Return, for all four quarters of 2019, or…

  • Form 944 for 2019 or 2020: Employer’s ANNUAL Federal Tax Return, or…

  • 2019 or 2020 Complete 1040 Tax Returns if 2019 or…

  • Form 990 for 2019 or 2020: Organizations Exempt from Income Tax

In the PPP Loan Portal, not every document placeholder will be required for every business type.

You will also need Open/Close icon
  • Summary of borrower’s payroll registry on or around February 15th, 2020

  • North American Industry Classification System (NAICS) code

  • Organizational documents and ownership structure

  • Business start date

  • Financial Statements or tax returns evidencing a reduction of Gross Receipts of at least 25% for any quarter in 2020 compared to the same quarter in 2019, for second draw loans

  • An SBA Loan Number for second-draw loans (Please refer to your first PPP loan note. The number is a ten-digit number with a dash before the last two numbers (e.g. 12345678-90))
Additional requirements Open/Close icon
  • Tax and payroll documents submitted must be fully accessible (no password protected documents).  

  • Applications will NOT be accepted from:

    • Businesses with one or more loans 30+ days late in repayment.
    • Businesses with loans that have charge-offs.
  • Only (1) first-draw PPP loan, and (1) second-draw PPP loan is allowed per Social Security Number for Sole Proprietors and Independent Contractors. If an applicant (Sole Proprietor or Independent Contractor) has multiple businesses that use their Social Security number, please consult with a CPA to ensure you are completing the application correctly. Multiple loans under a single Social Security Number are not permitted.

FAQ's and troubleshooting Open/Close icon

What if I have login challenges or need to reset my password to the portal?
If you have already created an account for PPP and are unable log-in to the application portal, please use the “Need Help Signing In” function. You will be able to reset your password, unlock your account or obtain a forgotten User ID. Please note this is a different log-in than to your Umpqua Bank online accounts. If you have not yet created an account for PPP, please select the “Sign up” button.

Can you confirm my application was submitted/received?
Customers will receive an email confirmation once they submit their application.
Please check your email, including your spam and junk folders, for this confirmation.

What should I do if documents are not uploading correctly?
Some customers reported not being able to upload the necessary documents to their application. We have been able to fix the issue and all customers should now be able to upload documents successfully.

What do I need to do if I have duplicate applications?
No further action is necessary on your part. If anything is required to process your loan request, we will contact you via the dashboard portal.

Where can I find my first PPP loan number to complete the application? 
Please refer to your first PPP loan note for the loan number. The number is a ten-digit number with a dash before the last two numbers (e.g. 12345678-90).

SBA resources Open/Close icon
  • Calculate First-Draw loan amounts here
  • Calculate Second-Draw loan amounts here

From additional funding, new options for second-draw loans, a simplified forgiveness process and changes to EIDL advance deductions, there are a lot of changes coming to the PPP program. To help, we have created an overview that will answer many of your questions specifically focused on the new legislation.

Overview of Changes to PPP Due to Recent Legislation

Who May Apply Open/Close icon

Once the application period opens, PPP loans are available to the following:

  1. First-time qualified borrowers, including
    • Businesses with 500 or fewer employees that are eligible for other SBA 7(a) loans.
    • Sole proprietorships, independent contractors, and eligible self-employed individuals.
    • Nonprofits (including places of worship).
  2. Businesses that previously received a loan as a new “second-draw” option, including businesses
    • With 300 or fewer employees.
    • That have used or will use the full amount of their first PPP loan in accordance with program requirements.
    • Able to show a 25% gross revenue decline in any 2020 quarter compared with the same quarter in 2019.
Eligible Expenses Open/Close icon

PPP loan funds must be spent on at least 60% of a borrower’s payroll expenses, with the remaining 40% eligible for expenses like rent, covered mortgage interest, and utilities. The following expenses may also potentially be forgivable in the current 2021 program:

  • Operating costs, like software,cloud computing, human resources, or accounting needs.
  • Property damage costs due to public disturbances occurring in 2020 and that aren’t covered by the borrower’s insurance.
  • Supplier costs: any purchase order or order of goods made prior to receiving a PPP loan that’s essential to a borrower’s operations.
  • Worker protection expenditures: any personal protection equipment (PPE; e.g., masks, latex gloves) or property improvements made from March 1, 2020 onward that allowed the borrower’s operation to be considered compliant with regards to health officials’ orders due to the COVID-19 pandemic.
Loan Amount Calculation Open/Close icon

Most PPP loan borrowers may receive a loan amount of up to 2.5 times their average monthly payroll costs. Borrowers considered a hotel or restaurant may receive up to 3.5 times their average monthly payroll costs on second draw loans.
Regardless of the type of borrower, the maximum amount of a second draw PPP loan is $2 million, first loans are still available up to the $10 million maximum from 2020.

Simplified Forgiveness Open/Close icon

As part of the latest round of 2021 PPP funding, a simplified forgiveness application process for loans of $150,000 or less will be available. Specifically, those who borrow $150,000 or less shall receive forgiveness if they sign and submit, to the lender, a certification no more than one page in length that includes:

  • A description of the number of employees the borrower was able to retain because of the loan.
  • The estimated total amount of the loan spent on payroll costs.
  • The total amount of the loan.

Additional guidance and a new Forgiveness application is expected for these loans.

Eligibility for full PPP loan forgiveness is contingent on whether borrowers will have spent no less than 60% of the funds on payroll over a covered period of either eight or 24 weeks.

Additional Important PPP Changes for 2021 Open/Close icon
  • EIDL (Economic Injury Disaster Loan)Advance Change: This eliminates the requirement that recipients of EIDL advances have their PPP forgiveness amount reduced. Borrowers that previously had PPP forgiveness reduced as a result of an EIDL advance will be made whole. 
  • EIDLs (Economic Injury Disaster Loans) may be refinanced with a new first draw PPP loan.
  • Tax Deductibility: The bill also specifies that business expenses paid with forgiven PPP loans are tax-deductible. Previous IRS guidance stated that such expenses could not be deducted. Borrowers should consult their tax advisor(s) for specific applicability. 
  • Reapplying for the maximum amount: Some businesses may be eligible to request increases to a PPP loan received in 2020. Additional eligibility rules and guidance from the SBA is available.  
More Information Open/Close icon

More information about our PPP efforts, including application details will be added to this page as they become available. You can also reach out to our PPP team at if you have questions and/or would like to learn more about how we can help.

Paycheck Protection Program Summary

The Paycheck Protection Program (PPP) is a federal loan program aimed at helping small businesses who have been impacted by COVID-19 retain their workforce. The following includes comprehensive information from the original program, as well as subsequent legislation passed by congress. Customers should also visit the U.S. Treasury website for additional resources and information.

Frequently Asked Questions

Availability Open/Close icon

Available for businesses “substantially affected by COVID-19,” interpreted as:

  • supply chain disruptions
  • staffing challenges
  • a decrease in sales or customers; or shuttered businesses
Eligibility Open/Close icon

Businesses (includes sole proprietorships, 501(c)(3) nonprofit organizations, 501(c)(6) business associations, 501(c)(19) veterans’ organizations, and 31(b)(2)(C) tribal business) with 500 or less employees, whose principal place of residence is in the United States, in operation on February 15, 2020. Certain businesses with over 500 employees may qualify if they meet SBA industry size standards. Business with affiliations may also qualify and should review SBA guidance to determine eligibility.

To be eligible for second draw loans, businesses must have 300 or fewer employees and demonstrate at least a 25% revenue decline.

Loan Maximums Open/Close icon

Maximum loan amount up to $10,000,000, for an initial loan.

Second draw loans max out at $2,000,000.

Funds Usage Open/Close icon

Funds may be used for:

  • Payroll and related cost (administrative, sick leave, group health premiums)
  • Mortgage payments
  • Rent
  • Utilities
  • Interest on debt obligations incurred before February 15, 2020
  • Expenditures related to pandemic response or public disturbances in 2020
Loan Payment Deferral Open/Close icon

Loan payments can be deferred for 10 months after the end of the covered period or until a decision on forgiveness is rendered (whichever comes earlier).

Loan Amount Open/Close icon

Generally, the maximum loan amount will be 2.5 times monthly payroll (250% of average monthly payroll) plus the outstanding EIDL loan amount (not to exceed $10,000,000). Businesses in the hotel and restaurant industry may be eligible for up to 3.5 times monthly payroll (350% of average monthly payroll).

EIDL Loans and Paycheck Protection Program Open/Close icon

Businesses that received EIDL (Economic Injury Disaster Loans) between February 15, 2020 and April 3, 2020, have the option to refinance these loans under the parameters of the Paycheck Protection Program; the amount of the EIDL loan used for payroll costs must be included in a PPP application.

EIDL advances are no longer required to be deducted from PPP loan forgiveness.

Eligibility for Loan Forgiveness Open/Close icon

Loan forgiveness amounts are predicated upon maintaining payroll continuity and other allowable costs during the covered periods (24 weeks from loan origination). Calculation of amount forgiven is based on total payroll cost and payments made on debt during covered period; no less than 60% of loan funds must be applied to payroll costs for consideration of full forgiveness, partial forgiveness will be calculated for lesser amounts attributed to payroll costs. Documentation for loan forgiveness will include Federal and State tax filings, financial statements verifying payment of debt obligation and other documentation.

Loan Forgiveness Period Open/Close icon

All borrowers may elect to use the original 8-week covered period or a 24-week covered period.

Payroll Cost Allocation Open/Close icon

In order to fully qualify for forgiveness, businesses are required to apply a minimum of 60% of loan proceeds to payroll costs with up to 40% reserved for other qualified expenses.

Restored Workforce Open/Close icon

Businesses have until December 31, 2020, to restore workforce levels to maximize forgiveness eligibility. Additional exceptions for loan forgiveness were added for businesses unable to find qualified replacement employees or unable to restore business operations due to COVID-19 operational restrictions.

Loan Term Open/Close icon

Borrowers receiving loan approval on or after June 5, 2020 will have five years to repay their loan if they do not qualify for full forgiveness. Borrowers who received funding prior to June 5, 2020 should apply for forgiveness first before requesting a modification of terms for any amount not forgiven.

Agent Fees Open/Close icon

Agents (i.e. CPA) acting on behalf of a PPP Borrower must submit a request to act in representative capacity and receive approval from Umpqua Bank prior to accumulation of such expenditures. Please submit your request to and wait for a response.

Additional Resources

  • SBA resources available HERE, which includes information on:
    • The SBA’s 6-month payment relief, which may be available if your business has an existing SBA loan.

What will it take to reemerge?


Check out SOAR for business,

a strategic framework to help you navigate the challenges that come with reopening,

starting over or reimagining your day-to-day operations.