Welcome to the Tri Cities store update page


Our bank is going through an unprecedented time of growth and change. Umpqua's Kennewick store, located at 138 Vista Way, is relocating to Richland this summer. While we understand this may cause inconveniences, we hope the new Richland location won’t be too far away. We look forward to seeing you there.

Timeline of events

  • September 1

    September 1: Please come to the store and close your safe deposit box and collect your belongings

  • September 17

    September 17: Kennewick store closes

  • September 21

    September 20: Richland store opens at 2001 North Columbia Center Blvd.

Frequently asked questions

My Umpqua store located at 138 Vista Way in Kennewick is being relocated; why? Open/Close icon

Growth and positive change are coming to Umpqua Bank and our clients; as part of that, the rebuilt property will offer services and features that more effectively and efficiently support your business needs in our increasingly digital environment—both today and into the future. This new store represents an enhanced service model built on the most important factor: The commitment we make every day to our valued clients.

Where will I be able to meet my Banker? Open/Close icon

You will see the same friendly and familiar faces at the new location at 2001 North Columbia Center Blvd. in Richland.

Will there be any changes to my accounts? Open/Close icon

Your accounts and how they are managed will not be impacted or changed in any way. 

What is going to happen to my safe deposit box? Open/Close icon

Please come to the store and close your safe deposit box and collect your belongings by September 1. If you are unable to come into the store by September 17, your contents will be safely and securely transported to the new store at 2001 North Columbia Center Blvd. in Richland and will be available to you on September 20, 2021.

Please contact us at 509-491-6800 or email your banker in order to schedule an appointment

In addition to the new Richland store, visit our other stores in the Tri Cities area

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  • Make check deposits through the Umpqua Mobile Banking app

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