Home Loan Officer

Billie Jo Cusack

About Billie Jo
NMLS# 208640
Bellevue, WA

A custom construction loan elite loan officer with over 21 years in banking experience and an easygoing sense of humor, Billie Jo ensures that all clients will have the guidance they need for a successful and enjoyable lending experience. She is an expert in the full range of home-financing options, not only in construction, but also first-time homebuying, government, and refinance loans. Billie Jo’s exceptional customer service has been widely celebrated.


She was a nominee for Loan Officer of the Year in 2017, a member of Leaders Club for 4 years, and a recipient of the Construction Elite 7 years running. Other awards include the Elite Banker, President’s Club, and Top 10 Mortgage Lenders. In her spare time, Billie Jo enjoys all the great outdoors the Pacific Northwest has to offer and spending quality time with her family and dog Sport.

What it’s like to work with Billie Jo
Fast, friendly, helpful, great communication, and a ton of knowledge. I will recommend that all my friends and family work with Billie Jo and Umpqua Bank.
Eric and Chelsea M.
Billie Jo Cusack was our loan officer and she is the best in the business! I wouldn’t work with anyone else on a construction loan.
Jeffers and Meghan L.
Billie Jo was amazing and great to work with. I would highly recommend Umpqua Bank because of my experience working with her.
Georgi J.

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