Contact Us

Attention Former Columbia Customers

Business Customers: For questions about business online banking, treasury management product assistance, and first-time login assistance, contact the Transition Support Line at 833-961-3614.

Personal Customers: For questions about personal online banking, first-time login assistance, and general accounts and cards questions, please contact us at 866-486-7782 or use the link below to chat with us. If you need assistance unlocking your personal or mobile online banking account, you may also call or visit your local branch.

Have a question about our products or services?

If you have a question and aren’t able to visit a store, we’ve got multiple ways you can get in touch with one of our associates. 

Live chat with us



8 a.m.-6 p.m. (PT)


8 a.m.-5 p.m. (PT)

Give us a call



7 a.m.-6 p.m. (PT)


8 a.m.-5 p.m. (PT)

Help Center


Find answers to most common issues.

Store locations


Stop by and talk to an associate.

Send us a message


Have a general question we can answer?

Report fraud


Report account fraud or dispute a charge.

Need help with a lost or stolen card? You can call us at (866) 486-7782 for after-hours help and select option 3 for Debit or Credit Cards.