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Contact Us

Have a question about our products or services?

If you have a question and aren't able to visit a store, we've got multiple ways you can get in touch with one of our associates. 

Live chat with us


Monday - Friday

8:00am - 6:00pm

Saturday - Sunday

8:00am - 5:00pm

Give us a call


Monday - Friday

8:00am - 6:00pm

Saturday - Sunday

8:00am - 5:00pm




Find answers to most common issues.

Online banking login help 


Having trouble accessing your account? 


Send us a message


Have a general question we can answer?

Report Fraud


To report account fraud or dispute a charge.

Need help with a lost or stolen card? You can call us for after-hours help and select option 3 for Debit or Credit Cards.

Umpqua Go-To: Wherever and whenever you need us.

  1. Login using your online banking credentials.
  2. Choose a Go-To financial expert.
  3. Ask away and get real-time financial advice.
  4. Keep in touch for trusted solutions tailored directly to you.


Download the Go-To app


Download on the Apple App Store button


Get it on Google Play store button