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Have a question about our products or services?
If you have a question and aren't able to visit a store, we've got multiple ways you can get in touch with one of our associates.
Live chat with us
Monday - Friday
8:00am - 6:00pm
Saturday - Sunday
8:00am - 5:00pm
Give us a call
Monday - Friday
8:00am - 6:00pm
Saturday - Sunday
8:00am - 5:00pm
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Center
Find answers to most common issues.
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locations
Stop by and talk to an associate.
Send us a message
Have a general question we can answer?
Report Fraud
To report account fraud or dispute a charge.
Need help with a lost or stolen card? You can call us for after-hours help and select option 3 for Debit or Credit Cards.
Umpqua Go-To: Wherever and whenever you need us.
- Login using your online banking credentials.
- Choose a Go-To financial expert.
- Ask away and get real-time financial advice.
- Keep in touch for trusted solutions tailored directly to you.
Download the Go-To app
New to Umpqua? Select a checking account first.
- Login using your online banking credentials.
- Choose a Go-To financial expert.
- Ask away and get real-time financial advice.
- Keep in touch for trusted solutions tailored directly to you.
Download the Go-To app
New to Umpqua? Select a checking account first.