Where do I report a lost or stolen card?
For your security, we recommend you let us know as soon as you find out that your card is missing; contact us at the numbers below:
For a Debit or ATM Card: Call us at (866) 486-7782 and select Option 3
For a Personal Credit Card: Call (800) 558-3424
For a Business Credit Card: Call (866) 552-8855
For a Commercial Card: Call (866) 777-9013
For a Prepaid Card: Call (866) 255-5362
Suspect your stolen card is only part of the picture? See our fraud & identity theft section if you suspect that you're the victim of fraud or identity theft, and report it immediately by calling (833) 898-0981.
Get connected and use our powerful debit card management tools with our Umpqua Pay Mobile App!
Need to talk to your banker? Right now? From lost cards to home loans, college funds to saving for trips-your dedicated banker is just a tap away. Chat your Go-To.