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Where do I report a lost or stolen card?

For your security, we recommend you let us know as soon as you find out that your card is missing; contact us at the numbers below:

To report possible identity theft:

Report the theft to the FTC (Federal Trade Commission). Their website is also the best source for identity theft guidance.

Federal Trade Commission | (877) 438-4338www.consumer.gov/idtheft

Suspect your stolen card is only part of the picture? See our fraud & identity theft section.

Manage and protect your money

To help you manage and protect your money, Umpqua offers Visa Purchase Alerts, which allows you to receive text or email notifications whenever your card is used.

Enroll in Visa Purchase Alerts to receive alerts for transactions in real-time and immediately identify potentially fraudulent activity.

Questions?
Give us a call at
(866) 486-7782
Mon-Fri, 7am-7pm
Sat-Sun, 8am-5pm
or drop us an email.