Locations & Appointments

 

We’ve made it easy to find your nearest store, schedule an appointment, or contact a store, all in one place. If you are unsure if an appointment is required, please call your store to confirm.

 

Find a store near you

In-Store & Drive-Up Banking

At Umpqua Bank, we’re taking significant precautions to keep our customers and associates healthy. As we continue to follow local guidelines around reopening, many of our stores require appointments for in-store visits. No appointment is required at drive-up locations. While we’re confident we can meet the majority of your banking needs online, we realize some matters require an in-store meeting, including:

  • Signing loan documents

  • Opening an account for new customers

  • Opening a new business account

  • Cash or coin orders for businesses

  • IRA account activities

  • Savings bonds

  • Check cashing

  • Notary public and medallion services

  • Wire transfers

  • Foreign currency orders and pickups

  • Access a safe deposit box

  • Large cash withdrawals

  • Power-of-attorney services

  • Cash-related transactions

 

Temporary Store Closures

 
Umpqua Store

Last updated: 4/21/2021

 

Oregon

  • Klamath Falls - Main: Temporarily closed; will reopen Wednesday, April 28.
  • Phoenix: Closed indefinitely.

Washington | Idaho

  • Seattle, Capitol Hill: Closed Tuesdays & Thursdays.

California | Nevada

  • No recent updates.

 

Store locations are continuing to encourage customers to make appointments online for their in-person banking needs. At some store locations, the lobby will be open based on their state’s phased status. Please check with the specific store for details. 

 

How We Can Serve You

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Online & Mobile Banking

 

  • Mobile Check Deposits
  • Loan Payments
  • Transfer Funds
  • Check Balances
  • Send Money
  • Order Checks
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Go-To

 

  • New Account Funded from Internal Transfers (Existing Customers)
  • Loan Applications & Payments
  • Transfer Funds
  • Check Balances
  • Enroll in Go-To or Online Banking
  • Order Checks
  • Change Visa/Debit Card PINs
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Drive-Up (select stores)

 

  • Check Deposits
  • Check Cash
  • Withdraw Cash
  • Loan Payments
  • Transfer Funds
  • Check Balances
  • Order Checks
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Night Deposit

 

  • Check Deposits
  • Loan Payments
  • Order Checks
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ATM

 

  • Check Deposits
  • Withdraw Cash
  • Transfer Funds
  • Check Balances
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Customer Resource Center

(866) 486-7782

 

  • Transfer Funds
  • Check Balances
  • Order Checks
  • Change Visa/Debit Card PINs