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(No appointment required at drive-up. Select stores only)
At Umpqua Bank, we’re taking every precaution to keep our customers and associates healthy. We’ve temporarily moved to lobby appointment only scheduling, and updated hours for our store lobbies and drive-ups (select stores only). While we are confident we can meet the majority of your banking needs online, we realize some matters require an in-store meeting. Appointments may be made for any of the following activities:
Signing loan documents
Opening a new account for new to bank customers
Opening a new business account
Cash or coin orders for businesses
IRA account activities
Notary public and medallion services
Foreign currency orders and pickup
Access to safe deposit box
Large cash withdrawals
Cash related transactions
To make an appointment Monday-Friday, please use the store locator below to see updated hours, book an appointment online or contact your local store directly.
For the majority of your banking needs, we encourage you to connect with a live banker using our Go-To app or use online or mobile banking to manage your financial life from home.
Umpqua Go-To: Chat with a real, live financial expert who can handle your banking needs. Question about your loan? Need to order checks? Whenever something comes up, just message your banker. Download the Umpqua Go-To app.
Mobile Banking: Check a balance, pay a bill, stop a payment, or deposit a check all on your mobile device. Just tap, snap and go. Download the Umpqua Bank Mobile Banking app today.
Online Banking: View all of your accounts and manage your finances through Umpqua online banking. Its’s easy to check balances, transfer money or pay bills. Sign up at SelfEnrollment.UmpquaBank.com.
As the COVID-19 situation continues to grow across our footprint, we're taking precautions in order to keep our customers and communities safe. Below, find a list of our impacted Umpqua stores. Last updated Thursday, May 28th.
Sacramento - One Capitol Mall
1 Capitol Mall, Suite 600
9078 Brooks Road South
1395 E. 2nd Street
9990 Double R Blvd