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Your security is important to us and we work relentlessly to protect you.
Fraud is on the rise, so we also want to help you protect yourself. Here are some things to know to help ensure your information doesn’t fall into the wrong hands.
Frequently Asked Questions
Your bank will NEVER ask for your pin - from phone spoofing to email spamming, fraudsters are on the rise. You can be targeted over the phone, by email or even through text messaging. Find out how to spot common types of fraud.
Umpqua Bank will never contact you and ask you for private financial information such as your debit or credit card number, PIN or social security number. Here are several other steps you can take to be aware and protect yourself.
If you suspect your account has been accessed without your consent, call us immediately at (866) 486-7782 for assistance.
If you’ve lost your card or if there are unauthorized transactions (even if you still have your card), report your lost or stolen card as soon as possible to have your card locked.
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Additional Information
Privacy
Fraud Prevention
Identity Theft
Have more questions about pretecting yourself against fraud?
From lost cards to suspicious activity concerns, your dedicated banker is just a tap away.
Umpqua Go-To: Wherever and whenever you need us.
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