Security Center

Your security is important to us and we work relentlessly to protect you.

Fraud is on the rise, so we also want to help you protect yourself. Here are some things to know to help ensure your information doesn’t fall into the wrong hands.

Frequently Asked Questions

What are common types of fraud? Open/Close icon

Your bank will NEVER ask for your pin—from phone spoofing to email spamming, fraudsters are on the rise. You can be targeted over the phone, by email, or even through text messaging. Find out how to spot common types of fraud.

What can I do to protect myself? Open/Close icon

Umpqua Bank will never contact you and ask you for private financial information such as your debit or credit card number, PIN, or social security number.  Here are several other steps you can take to be aware and protect yourself.

How to report fraud? Open/Close icon

If you suspect your account has been accessed without your consent, call us immediately at (866) 486-7782 for assistance.

What do I do if I believe my debit card has been lost or stolen? Open/Close icon

If you’ve lost your card or if there are unauthorized transactions (even if you still have your card), report your lost or stolen card as soon as possible to have your card locked.

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Fraud Protection for Business



With disruption from the COVID economy sparking an increase in payments and receivables fraud, it’s critical that businesses fortify their financial operations against cyber security and internal threats. As your trusted advisor, we’re here to help.


Learn more

Additional Information

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From lost cards to suspicious activity concerns, your dedicated banker is just a tap away.

Umpqua Go-To: Wherever and whenever you need us.

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