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COVID-19 Readiness


As an FDIC member institution, we’re here for you—in our stores, through our customer service centers, and online.


COVID-19 Relief


Throughout our communities, customers like you are experiencing financial disruption due to the Coronavirus/COVID-19 pandemic. If you or your small business have been impacted due to quarantine or loss of income, we’re here for you. Umpqua is offering several relief programs for impacted consumer and small business customers, including:

•  Deferring loan payments for up to 90 days for individual consumer and small business loans.
•  Waiving all fees associated with deferred payments on existing loans and lines of credit.
•  Waiving all ATM fees to ensure you have access to your funds.


To talk with one of our experts, please call the Umpqua Bank COVID-19 response line at (833) 898-0979.


Mortgage loan information: If you are experiencing financial hardship due to illness or loss of income and are unable to make your monthly mortgage payment, please contact the Mortgage Home Preservation Team. There may be options to assist you.


CARES Act: As an SBA Preferred Lender, Umpqua Bank is well positioned to participate in government insured lending programs. Learn more about the recently approved CARES Act.

Umpqua Go-To: Wherever and whenever you need us.

From lost cards to home loans, college funds to saving for trips-your dedicated banker is just a tap away.

  • Pick your Go-To: A financial expert who understands your goals.

  • Ask away: Any question, big or small, whether you're at home in your PJs or on-the-go.

  • Keep in touch: Your dedicated Go-To financial expert will offer solutions tailored to you.

Why bank with Umpqua?

Because we’re the kind of bank you’d take home to meet your parents. The kind of bank you'd be proud to introduce to all your friends. Because when you choose us, you’re choosing:

  • A personal banking experience designed for your unique needs.

  • A direct one-on-one connection to financial expertise.

  • Access to simple, mobile banking, whenever and wherever you need it.

  • A bank that fits your life, not the other way around.

Join us and open a Personal Checking or Business Checking account today.

Personal Online & Mobile Banking

We can't be on every corner, so we'll settle on being in every pocket.

  • Mobile check deposits from anywhere.

  • Instant internal transfers to move money when you're on the move.

  • Custom alerts to keep you in the know.

  • Secure touch login for when you can’t remember that pesky password.