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We’re working around-the-clock to respond to the ever-changing situation, and to keep our customers and associates safe.
The IRS has begun depositing stimulus checks in waves. To check the status of your stimulus check, visit the dedicated IRS website: https://www.irs.gov/coronavirus/get-my-payment
Bank by appointment: Our in-store visits are by appointment only with updated hours to keep our associates and customers safe (no appointment required at drive-up).
Connect with a live banker: The Umpqua Go-To app enables you to connect and chat with a real human banker, from the comfort of your home.
Fully FDIC Insured: Understand your FDIC coverage, guaranteeing your money is secure.
CARES Act: For businesses that have already submitted a Paycheck Protection Program (PPP) loan application, we will continue to process them through the U.S. Small Business Administration (SBA) and will reach out directly with next steps. We greatly appreciate your continued patience as we work to support your business continuity efforts. Learn more about the Paycheck Protection Program.
Umpqua Loan Relief: If you or your small business have been impacted due to Coronavirus/COVID-19 we’re here for you. Umpqua is offering several relief programs for impacted consumer and small business customers, including:
• Deferring loan payments for up to 90 days for individual consumer and small business loans.
• Waiving all fees associated with deferred payments on existing loans and lines of credit.
• Waiving all ATM fees to ensure you have access to your funds.
• Call the Umpqua Bank COVID-19 response line at (833) 898-0979 to learn more.
Mortgage Loan Information: If you are experiencing financial hardship due to illness or loss of income and are unable to make your monthly mortgage payment, please contact the Mortgage Home Preservation Team. There may be options to assist you.
Temporary Change to Withdrawal Restrictions: Effective April 30th, 2020 there will be a temporary lift on Regulation D withdrawal restrictions for all Savings and Money Market Accounts. This means Umpqua Bank will not charge customers an excess withdrawal activity fee for withdrawing their money.
From lost cards to home loans, college funds to saving for trips-your dedicated banker is just a tap away.
Pick your Go-To: A financial expert who understands your goals.
Ask away: Any question, big or small, whether you're at home in your PJs or on-the-go.
Keep in touch: Your dedicated Go-To financial expert will offer solutions tailored to you.
Because we’re the kind of bank you’d take home to meet your parents. The kind of bank you'd be proud to introduce to all your friends. Because when you choose us, you’re choosing:
A personal banking experience designed for your unique needs.
A direct one-on-one connection to financial expertise.
Access to simple, mobile banking, whenever and wherever you need it.
A bank that fits your life, not the other way around.
Mobile check deposits from anywhere.
Instant internal transfers to move money when you're on the move.
Custom alerts to keep you in the know.
Secure touch login for when you can’t remember that pesky password.