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Below, you’ll find the answers to some of our most frequently asked questions.
Give us a call at (866) 486-7782, or visit your neighborhood Umpqua store, and we’ll be happy to get one ordered for you.
Give us a call at (866) 486-7782 or send a secure message through Online Banking, and we’ll do our best to accommodate your request.
In some cases, yes. Click here to locate the nearest ATM accepting the Plus Shared Deposit network.
This convenient service lets you pay for purchases with a tap of your mobile phone. Click here for easy instructions on how to register your Umpqua Debit or Credit Card with ApplePay, SamsungPay or Android Pay.
Let us know before you go by calling (866) 486-7782. We’ll make sure that you can continue to use your Umpqua Debit Card without interruption.
We recommend monitoring your account for any unauthorized transactions while you’re traveling and immediately upon your return.
To report your Umpqua card as lost or stolen, click here.
If it’s a transaction you don’t recognize or remember, give us a call at (866) 486-7782 or send us a secure message through Online Banking. If it’s a merchant error that you accidentally authorized, please try to resolve it with the merchant first. If that doesn’t work, contact us using the methods above.
Click here to locate the nearest Umpqua Bank ATM or any ATM accepting the Plus network.