How can I get in touch with you?

Give us a call

Call us at (866) 486-7782. Associates are here for you from 8am to 6pm PT Monday-Friday and 8am to 5pm PT Saturday and Sunday. You can also call us for after-hours help with lost or stolen cards, by selecting option 2 for Debit or Credit Cards.

Outside the U.S.? Call us at (541) 440-3961.

To report account fraud or dispute a charge, call us at (833) 898-0981.

Want help while on the move? Download the Go-To app and login using your online banking credentials to start chatting with a personal banker!

Give us feedback

Stop by your neighborhood Umpqua store for a cup of coffee and an open mind. You can share your thoughts via mail; drop us a note at:

P.O. Box 1820
Roseburg, OR 97470