How can I get in touch with you?
Give us a call
Call us at (866) 486-7782. Associates are here for you from 8am to 6pm PT Monday-Friday and 8am to 5pm PT Saturday and Sunday. You can also call us for after-hours help with lost or stolen cards, by selecting option 2 for Debit or Credit Cards.
Outside the U.S.? Call us at (541) 440-3961.
to report account fraud or dispute a charge, call us at (833) 898-0981.
Want help while on the move? Download the Go-To app and login using your online banking credentials to start chatting with a personal banker!
Give us feedback
Stop by your neighborhood Umpqua store for a cup of coffee and an open mind. You can share your thoughts via mail; drop us a note at:
P.O. Box 1820
Roseburg, OR 97470
Need to speak with someone inside Umpqua Investments?
Please call (833) 898-0973, Mon-Fri, 8am-5pm.
Or, send us a note.