Phishing calls are on the rise and using spoofed numbers to appear as Umpqua Bank or Pacific Premier Bank on Caller ID. Remember, the bank will never request personal or account information through phone calls not initiated by you. If you receive an unexpected call or message from the bank, do not respond. Contact us directly using the number on the back of your debit card or on our website at umpquabank.com/contact-us.

Locations & Appointments
We’ve made it easy to find your nearest branch, schedule an appointment, or contact a branch, all in one place. If you are unsure if an appointment is required, please call your branch to confirm.
Find a branch near you
Attention Pacific Premier Bank Clients: You are not able to conduct business with Umpqua Bank at this time. Please continue to reach out to Pacific Premier at 855-343-4070 with questions about your accounts and services. To learn more about the acquisition, visit our Information Center.
How We Can Serve You

Online & Mobile Banking
- Mobile Check Deposits
- Loan Payments
- Transfer Funds
- Check Balances
- Send Money
- Order Checks

Drive-Up (select branches)
- Check Deposits
- Check Cash
- Withdraw Cash
- Loan Payments
- Transfer Funds
- Check Balances
- Order Checks

Night Deposit
- Check Deposits
- Loan Payments
- Order Checks

ATM
- Check Deposits
- Withdraw Cash
- Transfer Funds
- Check Balances

Customer Resource Center
- Transfer Funds
- Check Balances
- Order Checks
- Change Visa/Debit Card PINs