We are changing our name to Columbia Bank to ensure brand clarity as we expand throughout the West and to simplify the bank’s family of brands. The name Columbia Bank aligns with the name of the bank’s holding company, Columbia Banking System, and a variety of other brands the bank operates today, including Columbia Wealth Management, Columbia Trust Company, Columbia Private Bank and Columbia Wealth Advisors.

On July 1, 2025, we legally changed our name, however we have continued doing business as Umpqua Bank. Beginning September 1, 2025, you will begin to see the Columbia Bank name and logo on all existing Umpqua Bank signs, in branches, on our digital apps, online banking, website and all other bank correspondence.

There will be no changes to your existing services, accounts, or daily interactions with us. However, if you utilize third-party software like Quicken and QuickBooks, they may require you to update the name of the bank in their systems. A guide to updating this information in Quicken or QuickBooks is available in the name change center. If you use software other than Quicken or QuickBooks, we encourage you to reach out to your provider.

No, your account number will remain the same.

No, your account features and benefits will remain the same.

No, online and mobile banking login and functionality will not change. Your login credentials remain the same. After September 1, you will notice that the name, logo, colors and app icon have changed.

Yes, you may continue to use your existing Umpqua Bank cards and checks after September 1. All of your transactions will continue to process as usual, without interruption. After September 1, as your cards expire or you order new cards or checks, they will reflect the new Columbia Bank name and logo.

No, the Bank’s routing number will not change.

All automatic or direct deposits and automatic withdrawals, including government deposits such as Social Security, will continue as usual. There is nothing you need to do.

If you utilize third-party software like Quicken or QuickBooks to connect to your accounts, they may require you to update the name of the bank in their systems. A guide to updating this information in Quicken or QuickBooks is available in the name change center. If you use software other than Quicken or QuickBooks, we encourage you to reach out to your provider.

No, all branches and contact centers will remain open with the same hours they operate today.