Customer Stories

Woman smiling

Across the West, companies are navigating extraordinary change with resilience and focus. They’re innovating, creating jobs and caring for communities in incredible ways. We’re inspired by their stories and are sharing a few here to inspire you, too.

Gem Chain Bar

Manufacturer · Grangeville, ID


Gem Chain Bar, a maker of chain bars for timber equipment, is a longtime Umpqua customer. What started as a small family run business now has 29 employees and a global client base. Kim Peterson, owner, is proud to support the employees and her community.

Connolly Ranch Education Center

 Outdoor Education Center · Napa, CA

From volunteer hours to financial services, Umpqua has helped Connolly Ranch grow into an educational hub for their area, serving over 5,000 community members each year. This nonprofit organization instills in children an understanding of sustainable farming practices, while helping them grow and find comfort in the natural environment.

Orion Industries

Machine Shop · Auburn, WA


Orion was founded in 1957 to help people with challenges to employment find jobs. This includes people with disabilities, veterans with trauma, people who may have been without a home, and other situations that would limit their ability to find jobs. The nonprofit believes that everyone deserves the opportunity to work, so they help with training, mentoring, and help them find jobs in the workforce.

Tillamook Early Learning Center

Childcare Center · Tillamook, OR


The pandemic showed us many things, including the critical role that childcare plays in keeping economies going. Tillamook Early Learning Center is one of those vital organizations. The only all day licensed childcare center in Tillamook County, TELC was able to stay open throughout the entire pandemic and is critical to ensuring parents can work.

Looking for a financial partner that cares about your business?


Umpqua Bank is proud to support West Coast businesses with the grit, tenacity, and expertise you deserve. Reach out to an Umpqua business banker and learn how we can work together to help your business thrive.