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Need to talk to your banker? Right now? Chat your Go-To.

Your Go-To financial expert is here to help.

Umpqua Go-To is a secure, direct texting connection between you and a financial expert of your choice. It’s quick, easy to use, and completely confidential.


Just download the app. Pick your bank person. And chat them whenever you want. Just don’t expect an answer at dinner time—some bank people have “no phones at the table” rules, too.



No time to stop in to the bank? No problem.

  • Pick your Go-To

    Choose a financial expert who understands you, your life, and your money management style.

  • Ask away

    Your Go-To is game to answer all your questions. And because bank people aren’t bots, it doesn’t matter how you ask them. We speak emoji and text shorthand, too.

  • Keep in touch

    The best part of having a Go-To is developing a relationship with an expert you trust. They’ll give you advice and guidance tailored directly to your life and needs.

Meet your Go-To financial expert.

You can choose someone from your neighborhood, someone with the expertise you need, or someone who shares your interests. Our best advice is to connect with someone who can make you :) while they help you make the most of your money.

  • Merging accounts?

    "My partner and I got married last year and Jeff walked us through all the steps we needed to merge our accounts and finances."

    -Robert, Eugene, Oregon

  • Lost wallet?

    "I was headed into a presentation when I realized I lost my wallet. Texted my Go-To and by the time I got out, my card was closed, accounts were frozen, and everything was taken care of."

    - Marie, Portland, Oregon 

  • Buying a home?

    "We fell in love with our dream home but it was over-budget. Kathy helped us look at our monthly finances and figure out a way to make it work."

    - Diane, Redding, California

Chat your Go-To.

Any money question is a great question to ask your Go-To.


Download the app today.