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We’re here for you


Throughout our communities, customers like you are experiencing financial disruption due to the Coronavirus/COVID-19 public health crisis. If you or your small business have been impacted negatively due to quarantine or income loss, contact us. We may have options to help you during this challenging time.

COVID-19 Customer Relief

From small business to home lending support, we’re introducing new programs and solutions to help you navigate this challenging time.

Help with your mortgage payments


Contact our Mortgage Home Preservation Team.


Options for your personal loan


Contact our Consumer Loan Team.


Help with your small business loan


Contact our Small Business Team.


I'm looking for info about SBA relief


We're actively participating in the SBA’s Disaster Relief Program.


For other questions or concerns, please call our Customer Resource Center at (866) 486-7782.

Safety Updates

Your well-being is our top priority. As the COVID-19 pandemic continues to evolve, we're taking significant precautions to help keep associates, customers and communities safe.

Feel safe visiting a store

In addition to daily elevated cleaning measures and an increased supply of hand sanitizer in-store, we’ve also started our limited lobby program. Each store will serve a limited number of customers at one time. These extra precautions may mean a longer wait time for your in-person banking services, but they'll also help you and our associates stay safe.

Online & Mobile Banking

Digital tools to help you bank from home

Umpqua Go-To combines personal banking (with a real human) and the simplicity of digital access so you can enjoy our in-store experience without leaving the house. To get started, download Umpqua Go-To from your app store and follow the prompts to sign in. Your remote personal banker is waiting! We also have mobile banking apps for iOS and Android so you can manage your account in just a few taps from anywhere.

Umpqua Go-To: Wherever and whenever you need us.

From lost cards to home loans, college funds to saving for trips-your dedicated banker is just a tap away.

  • Pick your Go-To: A financial expert who understands your goals.

  • Start banking: Tackle basic banking needs for you or your small business whether you’re in your PJs or on the go.

  • Keep in touch: Your dedicated Go-To financial expert will offer solutions tailored to you.


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Mobile Banking Tools


Banking for all. Anywhere. Anytime.

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Business Banking App


Bringing the bank to your business.

Please visit the following resources to learn more about the virus and for updates on COVID-19.

We're your bank people.