Phishing calls are on the rise and using spoofed numbers to appear as Umpqua Bank or Pacific Premier Bank on Caller ID. Remember, the bank will never request personal or account information through phone calls not initiated by you. If you receive an unexpected call or message from the bank, do not respond. Contact us directly using the number on the back of your debit card or on our website at umpquabank.com/contact-us.
Umpqua Bank deposit products:

Our ATMs (Automated Teller Machines) can help you with a number of basic transactions. You can transfer funds, make a deposit (by cash or check), add funds to a prepaid card, make cash withdrawals, and more. Here are a few common features of our ATMs:
- Balance Inquiry: Need to know your current account balance? No problem, easily check by using an Umpqua ATM.
- Deposit: Quickly and easily deposit checks or cash using an Umpqua ATM.
- Withdraw Cash: Withdraw up to $750 daily in cash from any Umpqua ATM.
- Fast Cash: Use this convenient feature to withdraw a quick $40 from your Checking Account. ($40 is the default amount on all Umpqua ATMs, but this can be updated in the ATM preferences to whatever amount works for you.)
- Transfer Funds: Transfer funds between your Checking, Savings, and even a Line of Credit if it's associated with your deposit account.
- Add funds to an Everyday Cash Card: Deposit cash at any Umpqua ATM that accepts deposits to add to your reloadable Umpqua Everyday Cash Card.
- Set ATM Preferences: Umpqua customers can change the default language, fast cash withdrawal amounts and receipt options if they select Set ATM Preferences.
- More Selections: Umpqua customers can change their PIN and/or request a mini statement through the More Selections option.
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