Phishing calls are on the rise and using spoofed numbers to appear as Umpqua Bank or Pacific Premier Bank on Caller ID. Remember, the bank will never request personal or account information through phone calls not initiated by you. If you receive an unexpected call or message from the bank, do not respond. Contact us directly using the number on the back of your debit card or on our website at umpquabank.com/contact-us.
It’s easy to sign up for Umpqua Online Banking. Click the link next to the type of account you have to get started:
- Personal checking, savings, money markets, mortgage, or loans: Go here.
- Business checking, savings, money markets, or loans: Go here.
- Credit cards: Go here.
How can I sign up for online statements?
If you’re a Personal or Business Online Banking customer:
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Log in to online or mobile banking as usual (or click the above link next to Personal to sign up for online banking).
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Go to Statements and choose Statement Delivery.
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Demonstrate you can view PDF documents (if you have not already done so previously).
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Select any of your account(s) listed. On the Delivery Preferences window, choose the E-Statement delivery method and input the email address you want us to use when sending the notification that the new statements are available.
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Accept the agreement.
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Click Save and you're on your way!
If you're a Commercial Online Banking user:
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Log in to Commercial Online Banking as usual (or click the above link next to Business to sign up for online banking).
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Go to the Reports tab and choose Statements & documents.
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Click View and maintain document preferences. If this is your first time enrolling, you will need to review and accept the Service Agreement.
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Then select the Delivery Preference (i.e. Online) for each account from the drop-down menu, then continue to Verify Preferences and click Save Preferences.
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