Phishing calls are on the rise and using spoofed numbers to appear as Umpqua Bank or Pacific Premier Bank on Caller ID. Remember, the bank will never request personal or account information through phone calls not initiated by you. If you receive an unexpected call or message from the bank, do not respond. Contact us directly using the number on the back of your debit card or on our website at umpquabank.com/contact-us.
Umpqua Bank deposit products:
For your security, we recommend you let us know as soon as possible that your card is missing.
Contact us at the numbers below:
- For a Debit or ATM Card: Call us at (866) 486-7782 and select Option 3
- For a Personal Credit Card: Call (800) 558-3424
- For a Business Credit Card: Call (866) 552-8855
- For a Commercial Card: Call (866) 777-9013
- For a Prepaid Card: Call (866) 255-5362
Need help with a lost or stolen card after hours? You can call us at (866) 486-7782 for help and select option 3 for Debit or Credit Cards.
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