Phishing calls are on the rise and using spoofed numbers to appear as Umpqua Bank or Pacific Premier Bank on Caller ID. Remember, the bank will never request personal or account information through phone calls not initiated by you. If you receive an unexpected call or message from the bank, do not respond. Contact us directly using the number on the back of your debit card or on our website at umpquabank.com/contact-us.
What is a Mobile Wallet and how do I use it?
Mobile Wallets let you pay for purchases with a tap of your mobile phone or watch at a participating retailer.
When you use one of these mobile wallets, your card number is replaced by a unique code for each transaction. That means your actual Debit or Credit Card numbers are never shared, adding an extra layer of security when you shop.
Simple Setup
To add your Umpqua Debit or Credit Cards to your device’s Mobile Wallet, simply locate the appropriate app on your phone and follow the instructions for adding your card to the app.
Once we verify your card, you’re ready to use Mobile Wallet or Watch. If you run into any problems, give us a call at (866) 486-7782.
How can we help you?
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